Next: 2.2 Defect Reporting
Up: 2 Bugs
Previous: 2 Bugs
  Contents
There are five classes of defect:
- A Severity 1 or Fatal defect is defined as an abnormal end
to a program on startup, so that no work or testing can be carried out.
- A Severity 2 or Critical defect is defined as an abnormal end to a
program, process or function resulting in corrupted data and/or production
hold up for the user.
- A Severity 3 or Major defect is defined as a defect for which no
acceptable workaround is available leading to significant impact for the
user.
- A Severity 4 or Minor defect issue is defined as an error or bug
in the system functionality that does not interrupt the operational
flow due to availability of a workaround. Also defects that are
a cosmetic change, which disrupts neither the
functional nor operational flow to the existing functionality of the
system, also fall into this category.
- A Severity 5 defect is defined as a problem that does not
cause the program to break requirements. For example, the
suggestion that various controls are not user-friendly would be a
severity 5 defect.
Next: 2.2 Defect Reporting
Up: 2 Bugs
Previous: 2 Bugs
  Contents